1. Who we are
Tiffany FX LLC ("we", "us") provides LuPai (路拍). This policy covers the current iOS app and this support website. It explains data used on your device separately from information we receive through the website or support email.
2. Your recordings and on-device data
LuPai processes camera images and microphone audio on your device to create separate front- and rear-camera videos. The app does not upload these recordings to us and has no account or cloud-upload service.
Videos and a recording manifest are stored in the app’s local Documents/Recordings folder. The manifest contains technical details such as dimensions, frame rate, orientation, timestamps, audio status, dropped-frame counts and completion or error status. Camera preferences are stored locally. The app also uses Apple’s on-device logging system for technical diagnostics; it does not automatically send these logs to us.
If you enable copying to Photos, completed videos are added to your system photo library and the local originals remain. Apple Photos, iCloud Photos, device backups and any services you choose to share with may store or sync copies according to your settings and their own policies.
3. Permissions and your choices
- Camera: used to preview and record the front and rear views.
- Microphone: used to record voices and ambient sound into the videos. The current recording workflow requires camera and microphone permission.
- Add to Photos (optional): requested only when you turn on copying to Photos. This permission adds videos; it does not allow LuPai to read your other photos or videos. Refusing it does not prevent local recording.
You can change permissions in iOS Settings. The current app does not request location, contacts or tracking permission, and does not include advertising or third-party analytics SDKs. We do not sell personal information or use it for cross-app advertising.
4. Website visits and support requests
This website is hosted by Cloudflare. When you visit, Cloudflare processes request information such as your IP address, requested URL, browser or system information and access time to deliver and protect the website. We may see traffic statistics or security information in the hosting dashboard. See Cloudflare’s Privacy Policy.
We do not add advertising trackers, analytics scripts, contact forms or cookies to this site. The hosting provider may use technical measures needed for delivery and security.
If you email us, we receive your email address, message and any information or attachments you choose to send. We use these to answer your request, troubleshoot issues and maintain support records. Our email service provider processes these messages to deliver and store them. Please avoid sending passwords, unrelated personal information or original recordings unless necessary for your request.
5. Retention, deletion and sharing
Local recordings remain until you delete them or remove the app and its data. Uninstalling the app does not remove copies saved to Photos, backups or other destinations. Manage those copies in the relevant service. We cannot remotely access, restore or delete recordings kept only on your device.
We keep support correspondence only as long as reasonably needed to handle the request, maintain relevant support records or meet legal obligations. You can ask us to delete correspondence. Website request data is subject to the hosting provider’s retention practices; we do not promise a fixed retention period for its logs.
We share received information only with service providers needed to run the website and email support, when you direct us to, or when necessary to comply with law or protect legal rights and safety. These providers may process information outside your country. We use reasonable safeguards, but no storage or transmission method is completely secure.
6. Your privacy requests
Depending on applicable law, you may have rights to access, correct, delete, restrict or object to processing of personal information we hold, and to request portability or withdraw consent where processing relies on consent. Contact us to exercise these rights or raise a concern. We may need limited information to verify your request. You may also contact your local data protection authority.
LuPai is a general-purpose camera app and is not directed specifically at children. We do not knowingly solicit personal information from children through support. If a child has sent us personal information, a parent or guardian can contact us to request deletion.
7. Updates and contact
We will update this page and its effective date when our practices change. Material changes will be communicated here and, where required and available, through the app before they take effect.
For privacy questions or requests, contact Tiffany FX LLC at support@dualframe.tiffanyfxllc.org.